Returns


The following items may not be returned and all sales are considered final. 

Ammunition

Firearms (which include lower receivers)
Upper Receivers
Trigger Systems
Limited Capacity Magazines
Bolt Carrier Groups
Barrels
Special OrdersPrior to returning an item,  please send an email to
john@atexfirearms.com  referencing the order number and item(s) being returned. Any shipment that arrives without prior notification will be marked "Return to Sender" and returned at the sender's expense. 
The customer is responsible for arranging shipping of any returned items. 
Order(s) cancellations for rifle, pistol or upper builds prior to shipment will be assessed a 10% cancellation/restocking fee.

Shipping & Insurance 


Due to ITAR restrictions, shipments are limited to the fifty (50) United States. ATEX Firearms Company will not ship to APOs, FPOs, or territories. ATEX Firearms Company reserves the right to cancel any order that is suspected of being shipped to a freight forwarding service as a means of exporting otherwise controlled articles covered by ITAR. 

The shipping method provided for orders that qualify is either USPS Priority Mail or UPS Ground at the discretion of ATEX Firearms Company. 
ATEX Firearms Company suggests all customers insure their orders and as such, shipping insurance is selected by the customer. Customers may opt out of the recommended insurance , however, by doing so the customer accepts that if the shipment is lost or damaged in transit, ATEX Firearms Company is not liable for replacing the order. 

All Upper Receivers and Firearms will require an adult signature. It may be requested that the signature be waived, but the customer will accept that if the shipment is lost, stolen ,or damaged in transit, ATEX Firearms Company is not liable for replacing the order. 

If a shipment is incomplete, it must be reported to ATEX Firearms Company within seven (7) calendar days of the order being received as reported by the delivery service.

 NOTE:
ATEX Firearms Company will ship only to valid Federal Firearms Licensed dealers.
ATEX Firearms Company shall comply will all restrictions of all states in our shipping area as described above.



Payment for all classes may be paid at the beginning of the class.


Refunds are available in full up to 72 hours prior to the start of your scheduled class. A seven-day notice in advance of the scheduled class is required for CHL New License class refunds.  Payments are normally not refundable if you fail to attend class; however, each case will be considered on an individual basis.  

About Our Company

Founder, John Lacaria, started Texas Firearm Academy as an Austin-based organization that strives to provide a safe, rewarding, and fun firearm education experience.  John is committed to teaching the knowledge, skills, and attitudes necessary for a lifetime of safe, enjoyable, and successful firearm ownership.
John, the recipient of the Airman's Medal, has over twelve years experience in law enforcement and nineteen years of corporate training and management experience.   

ATEX Firearms Company LLC​ Shipping and Return Policy

John holds the following certifications:

Bachelor of Science Degree - University of Charleston WV
TCLEOSE Police Instructor
Texas LTC Instructor
Texas Level III Security Firearms Instructor

Texas Level III Security Class Instructor

Texas Security Academy Qualified Manager

Texas Licensed Security Academy Owner 
NRA Training Counselor
NRA Pistol Instructor
NRA Rifle Instructor
NRA Shotgun Instructor
NRA Range Safety Officer Instructor
NRA Chief Range Safety Officer Instructor
NRA Personal Protection in the Home Instructor

​NRA Metallic and Shot Shell Reloading Instructor


​​Payment and Refund Policy